I would like to share a blunder today which happened during the happy New Year evening. Lloyds let down all its customers’ hopes and excitement due to an IT failure which occurred just few hours before the fun blast of New Year.
One after another
there bigger trouble occurred after the account access shut down in the town
and the bank officials said that due to heavy load of customers online,
checking their balance and deposit histories serious load at online access to
bank accounts along with the access to atm touch screen kiosk machine was also disabled.
Director of
one of the popular IT Company, predicted that problems like IT failures and
other technical issues will remain alive unless improvement in performance and
quality of the self service touchscreen kiosk will be implemented by adding valuable changes in engineering and
architecture of the ATM’s.
I will conclude this paragraph in this manner that mistakes and
errors do arise but the one who remain consistent towards the improvement and betterment
of its product, surely become successful. Now is the right time in this
technological era to prove our dedication by reducing the IT failures and by
gaining the maximum trust of our customers. 
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